We never like to see claims and accidents, but unfortunately they do happen. When that’s the case we are there for you to help you through the process and to get a speedy resolution. We have been through many claims, big and small and we work with top insurance companies to make sure you get back on your feet as fast as possible. We are with you every step of the way
By reporting a claim yourself you are actually speeding up the claims process. Please note that a claim might affect your future insurance premium or eligibility.
If your situation is not urgent and you would like to discuss your options, please contact us.
For after hours emergencies please call the insurance company directly.
Here are 3 easy steps that will help you understand the claims process
The Claims Adjuster will work with you to get you back on your feet quickly.
The insurance company will inform us when the claim has been reported and who the Claims Adjuster is. We will monitor the progress of the claim.
If at any point you feel that we should get involved to help with the process or you need to discuss anything with us, please contact us. As your insurance broker we represent you and have your best interest at heart.
The Claims Adjuster will work with you to provide information and compensation according to the policy terms and limits. Claims situations vary from case to case.
If a cheque is sent to us we will contact you to make arrangements for pick-up or delivery.